NFT & Jettons in Crypto Wallet

What are jettons and NFTs

A jetton is a form of crypto asset that represents some kind of value on the blockchain. This is a blockchain-based crypto-asset created using a smart contract. Many services create their own jettons to sell goods and services. Multiple users can simultaneously store jettons in their wallets.

NFTs, or non-fungible tokens, are unique assets on the blockchain that can only be owned by one person. Two people cannot own the same NFT at the same time.

Does Crypto Wallet support NFTs or jettons

Currently, Crypto Wallet supports Notcoin (NOT), DOGS, Hamster Kombat (HMSTR), X, MAJOR, CATI, Tether Gold (XAUT), TAC, and USDT on TON blockchain. You can store USDT (TON) in Dollars balance and use them in the same way you use USDT (TRC-20) coins.

Other than this, Crypto Wallet does not support NFTs or jettons. If you send NFTs and jettons to your Crypto Wallet address, they will not be displayed in your account and may be lost.

Therefore, we recommend using TON Wallet for storing these crypto-assets on the TON blockchain.

I accidentally sent NFTs/jettons to Crypto Wallet, can they be deposited to my account

If you send USDT via TON, they will be deposited into the Dollars balance of your wallet.

If you send XAUT, NOT, DOGS, HMSTR, X, MAJOR, CATI, or TAC via TON, they will be deposited accordingly into the Tether Gold, Notcoin, Dogs, Hamster Kombat, X Empire, Major, Catizen, and TAC balances of your wallet.

As for jettons and NFTs on other networks, it is impossible to deposit them to your Crypto Wallet, since the app does not support these crypto-assets. Also, we can't return NFTs/jettons on the TRC-20 or Bitcoin blockchains.

Therefore, if you send them to Crypto Wallet, they will be stored on your address in the blockchain without a chance for a transfer or return. 

If you accidentally sent NFTs/jettons (other than USDT, XAUT, NOT, DOGS, HMSTR, X, MAJOR, CATI or TAC) on the TON blockchain, please contact the support team, and we will do our best to return the crypto-assets. Please continue reading the article for the information on the return.

How to withdraw NFTs/jettons from Crypto Wallet

If you accidentally sent NFTs or jettons (other than XAUT, NOT, DOGS, HMSTR, USDT, X, MAJOR, CATI, and TAC) on the TON blockchain to your Crypto Wallet account, then please write to our support team. We will ask you to:

  1. Provide us with the TX hash for the NFTs/jettons deposit and the address to which you wish to return the crypto-assets;
  2. Wait for a support specialist to check the information;
  3. Top up your Crypto Wallet address with the specified TON amount and add a special comment when sending the transaction. Please note that the deposit should be sent from a noncustodial address. Regrettably, it is not possible to send this transaction via Crypto Wallet, but you can use TON Wallet to send the required amount;
  • This deposit is necessary to cover the network fee for returning NFTs/jettons to the provided address;
  • Fees may vary for the NFT/jettons returns;
  1. Include a special comment (memo/tag) with your deposit:

Manual top up to return Jettons/NFT

Note: the comment Manual top up to return Jettons/NFT must be entered exactly as shown, without any changes or additional characters.

This comment helps our system to determine that this deposit is for paying the network fee;

  1. Wait for the funds to be sent.

What is the network fee for returning NFTs/jettons

The return fee for jettons is approximately 0.12 TON, and for NFTs the fee amount may vary. We will definitely let you know the exact return fee for NFTs/jettons when you contact us.

To return NFTs/jettons, you must top up your Crypto Wallet address with the exact specified amount and add a required comment when sending this transaction.

How long will the return process take

The process of returning NFTs/jettons on the TON blockchain may take more than two days after a support specialist takes the case.