Tiers

Tiers in Crypto Wallet

Tiers are account levels in Crypto Wallet that allow users to trade with lower fees and receive additional benefits depending on their monthly trading activity. See here the Terms governing tariff tiers.

Crypto Wallet currently offers two tiers:

  • Base
  • Trader

All users start with the Base tier.

How is my tier determined

Your tier is determined by your trading volume — the total amount of buying and selling assets in the “Trade” section over the previous month.

Note: trading on the P2P Market, buying and selling using a bank card, as well as deposits from and withdrawals to external wallets, do not count towards the trading volume for tier changes.

Where can I check my current tier

You can check your current tier in Crypto Wallet Settings > Tiers.

This section also shows your current trading volume and progress toward the next tier.

What is the difference between the Base and Trader tiers

The Trader tier is for users with a high trading volume. The main differences between tiers are shown in the table below:

Benefits Base Trader
Exchange fees 0.9% 0.09%
Fees for transfers to Telegram contacts No No
Priority support No Yes

How to get the Trader tier

To get the Trader tier, you need to buy and sell assets in the “Trade” section with a total volume exceeding $50,000 equivalent during the current calendar month.

For example:

  • If on December 20 you exchanged assets worth $20,000, then on December 22 for $25,000, and on December 30 for another $5,000, your total trading volume will be $50,000. In this case, the requirement for the Trader tier is met, it will be applied on December 30 and remain active until the end of the following month — January 31.
  • If on December 20 you exchanged assets worth $20,000, then on December 22 for $24,000, and on December 30 for another $3,000, your total trading volume will be $47,000. In this case, the requirement for the Trader tier will not be met, and you will not receive the upgraded tier in the following month.

You can track your progress in Settings > Tiers.

When will I get the upgraded tier

If you meet the requirements for an upgraded tier, it is applied automatically, immediately after the criteria are met.

How long does my tier remain active

An upgraded tier is valid until the end of the next calendar month.

For example, if you meet the trading volume requirements and get the Trader tier on December 25, it will remain active until January 31.

To maintain an upgraded tier in the future, you must continue to meet the trading volume requirements each subsequent month.

What happens if I don’t meet the tier requirements next month

If the tier requirements are not met in the new month, your tier will automatically be downgraded to Base starting from the 1st day of the next month, and fees and benefits will be applied according to the Base tier.

Do tiers affect access to Crypto Wallet features

No, all main features of Crypto Wallet are available to users regardless of their tier. Tiers only affect the fees and the list of additional benefits within Crypto Wallet.

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